We are 100% committed to our customers satisfaction with the products that we supply.

We always try to to make sure that you feel comfortable at every moment of your journey with us.

We hope you enjoy your shopping experience with us!

Dispatch time within UK and for international orders
Your purchased items will be dispatched within 24-48 hours of receiving the payment.

If you order on Saturday and Sunday, your items will be dispatched on Monday.

If you reside in Germany, France, Italy, UAE or Japan and have placed an order with us, please, allow 24-72 hours for us to dispatch your order.

Please, consult the page “International Shipping” if you do not reside in the UK, Germany, France, Italy, UAE or Japan. 

Bulk orders
We accept bulk orders, however, they do require more time to process.

Kindly enquire about the products you are interested to buy in bulk and we would be able to give you a quotation and arrange delivery accordingly.

You can drop us an email to info@impact-store.com

Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order.

Payment for shipping will be collected with the purchase.

Please, consult the page “International Shipping” if you do not reside in the UK, Germany, France, Italy, UAE or Japan.

Transit Time
Within the UK we aim to deliver your items within 2-3 days after the items were dispatched.

Change Of Delivery Address
We are able to change the address at any time before the order has been dispatched.

Duties & Taxes
Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. 

This varies by country and we encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to us at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.